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Your Rights and Our Legal Commitments

mpo500 link operates under a clearly defined legal framework so you always know where you stand — from account creation through to withdrawal processing.

Kebijakan Privasi AkunSyarat & Ketentuan PenggunaHak Akses Data DANA / OVO / GoPay / QRISKebijakan CookieKetentuan Yurisdiksi Indonesia
mpo500 link Your Rights and Our Legal Commitments
HUBUNGI TIM HUKUM

How to Reach Us for Legal Matters

If you have questions about your data rights, want to request account deletion, or need clarification on any term that affects your account, our support team…

Live Chat Connect to a legal support agent directly from your account dashboard.
Email Resmi Send a detailed legal query or a data-access request to the email address shown…
Telegram Channel Our Telegram channel handles account-level legal queries and policy clarification requests.
KEAMANAN DAN TRANSPARANSI

How We Handle Your Data and Account Security

Every account on mpo500 link is protected by layered security measures — session encryption, two-factor authentication prompts and automated anomaly detection.

Enkripsi Sesi

Every login session is encrypted using TLS 1.3. Your account credentials, payment details and transaction history are never transmitted in plain text across any channel we operate.

Autentikasi Dua Faktor

We prompt two-factor authentication at login and at every withdrawal request. This step applies to all payment methods including DANA, OVO, GoPay and QRIS to prevent unauthorised access.

Retensi Data

Account and transaction records are retained for the legally mandated period only. Once that window closes, personal data is deleted from active databases and is no longer accessible to our internal teams.

Kebijakan Cookie

We use session cookies to keep you logged in and performance cookies to monitor page load times. You can manage or withdraw cookie consent at any time through the preference panel in your account settings.

Hak Akses dan Koreksi Data

You may request a copy of your personal data, ask us to correct inaccuracies, or submit an account-closure request through live chat or email. We process all such requests within 72 hours of receiving them.

Pelaporan Pelanggaran

If you suspect unauthorised access to your account or believe a data breach has occurred, contact us immediately via live chat. Our security team initiates a formal investigation within one business hour of any verified report.

Answers to the Legal Questions You Actually Ask

The questions below cover the legal topics that come up most often when you open or manage an account with us. If your question is not listed here, reach out via live chat and a legal support agent will provide a written answer you can save for your records.

Access to specific features and the ability to hold an active account depends on local law. We recommend checking the regulations that apply in your region before registering. Where local law permits, full account functionality is available.

We collect your name, email address, date of birth and the payment method details you link — such as your DANA or OVO wallet ID. We use this data solely for identity verification and transaction processing, not for third-party marketing.

Submit a data-access request through live chat or email from the address registered to your account. We process requests within 72 hours and deliver your data export as a structured file to your registered email address.

Yes. Contact our support team via live chat or email and request a full account closure. Once confirmed, personal data is removed from active systems within the legally mandated retention window applicable to transaction records.

Payment credentials passed through DANA, OVO, GoPay and QRIS are encrypted end-to-end at the point of transfer. We do not store full wallet credentials on our servers; only a tokenised reference is retained for transaction matching.

We use session cookies for login continuity and performance cookies to monitor page speed. You can adjust or withdraw cookie consent at any time via the preference panel inside your account settings — no re-registration needed.

Contact us immediately through live chat on the site. Our security team opens a formal investigation within one business hour of a verified report and will communicate findings to you in writing via your registered email address.