Reference

How mpo500 link Handles Your Personal Data

At mpo500 link, your account data — from registration details to transaction records via DANA, OVO, GoPay and QRIS — is handled under a clear, documented privacy framework.

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction records securedYou may request data access or deletionCookies managed via account settingsIndonesia-applicable privacy standards

Explore Lobby Read FAQ

What This Privacy Policy Covers and Why

mpo500 link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to every interaction you have with mpo500 link — from the moment you open an account to every deposit or withdrawal you process through DANA, OVO, GoPay or QRIS. We collect your name, contact details, device identifiers and payment transaction references solely

1
to operate your account, process payouts and meet fraud-prevention requirements. Your data is not sold to third-party advertisers. Where data sharing is required — for example, with payment processors that handle QRIS settlements — those partners are contractually bound to the same data-protection standards we apply
2
internally. Access to and use of this platform depends on local law, and our data handling reflects the regulatory environment where local law permits such operations. Data retention periods vary by data type; payment records are kept for a minimum period required under applicable financial regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us Directly About Your Privacy Rights

If you need to exercise any privacy right — viewing stored data, correcting inaccurate records, or requesting deletion — our dedicated privacy support team is reachable…

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security Practices

Every layer of account protection at mpo500 link — from cookie management to payment data retention — is designed to keep your information in your control.

Encryption in Transit

All data exchanged between your device and our servers — including DANA and OVO transaction confirmations — travels over TLS encryption. This applies to mobile browsers, the desktop site and any in-app connections.

Cookie Management

We use session cookies for account authentication and analytics cookies to understand page performance. You can disable non-essential cookies via the Cookie Preferences panel inside your account settings without affecting core account functions.

Data Retention Policy

Account profile data is retained for as long as your account is active. Payment transaction records — including GoPay and QRIS references — are kept for the minimum period required under applicable financial regulations, after which they are securely deleted.

Internal Access Controls

Only authorised personnel whose role requires it can view your account data. Access logs are maintained and reviewed regularly. No staff member may access payment or identity records without a documented operational reason.

Third-Party Data Sharing

We share data only with payment processors (such as those handling OVO and QRIS settlements) and fraud-detection services. Every third-party partner signs a data-processing agreement before receiving any account information from us.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccurate details, or request deletion of your account data at any time. Submit your request via live chat or the in-account privacy form — we confirm receipt within one business day.

Frequently Asked Questions About Your Privacy on mpo500 link

These are the privacy questions we hear most from account holders in Indonesia — covering data access rights, cookie control, payment data, and how to request corrections or deletions. If your question is not here, contact us via live chat any time of day.

We collect your name, email address, phone number and identity verification details at registration. Once you make a deposit via DANA, OVO, GoPay or QRIS, we also store transaction references to keep your payment history accurate and to support any withdrawal disputes.

Log into your account, go to Help, and select 'Privacy & Data Request'. Choose 'Request My Data' and we will compile and send a copy of your stored profile and transaction records to your registered email address within 5 business days.

Yes. Submit a deletion request through the in-account privacy form or via live chat. Note that some payment records must be retained for the minimum period required under financial regulations — we will tell you exactly which records remain and for how long.

We share data only with payment processors that handle DANA, OVO, GoPay and QRIS settlements, and with fraud-detection services. All partners sign data-processing agreements. We do not sell your information to advertisers or unrelated third parties.

Open your account settings and navigate to Cookie Preferences. You can disable analytics and marketing cookies while keeping session cookies active — session cookies are required for your account login to work. Changes take effect immediately without logging out.

QRIS and GoPay transaction references are kept for the minimum retention period required under applicable financial regulations — typically a multi-year window. After that period, records are securely deleted. Profile data is kept only while your account remains active.

Contact our live chat team immediately — available 24 hours a day, 7 days a week. Our security team will lock the account pending review, investigate access logs, and walk you through next steps to secure your profile and payment details. Access and eligibility for remedies depends on local law.

How mpo500 link Handles Your Personal Data

Reach Us Directly About Your Privacy Rights

Data Handling, Cookies and Account Security Practices

Encryption in Transit

Cookie Management

Data Retention Policy

Internal Access Controls

Third-Party Data Sharing

Your Right to Request Changes

Frequently Asked Questions About Your Privacy on mpo500 link

01 What personal data does mpo500 link collect when I open an account?

02 How can I see the data mpo500 link holds about me?

03 Can I ask mpo500 link to delete my account data?

04 Does mpo500 link share my data with third parties?

05 How do I manage or turn off cookies on mpo500 link?

06 How long does mpo500 link keep my payment transaction records?

07 What should I do if I think my account data has been accessed without permission?

Related Pages