Reference

Terms & Conditions that Protect Your Account

When you open an account with mpo500 link, you're entering an agreement that outlines how deposits and withdrawals work, how we handle your data, and what happens when…

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mpo500 link Terms & Conditions that Protect Your Account
HELP WITH TERMS

Get Clarity on Your Account Agreement

Live Chat Our support team is available on live chat daily from 08:00 to 23:00 (Indonesia…
Email Support Send questions about account restrictions, data retention, or dispute resolution to our compliance inbox.
Account Settings Review your copy of the terms you agreed to when you signed up.
SECURITY AND COMPLIANCE

How We Protect Your Rights Under These Terms

Data Handling

We collect only what's needed to verify your identity, process payments and prevent fraud. Your personal data is encrypted and stored on secure servers. We do not sell your information to third parties and only share it with payment processors when required to complete a transaction.

Cookie Transparency

Our platform uses cookies to keep you logged in, remember your settings, and measure how you use the site. You can manage cookies in your browser settings; blocking them may affect your ability to play live tables or process withdrawals.

Account Security

Every account is protected by a unique password and optional two-factor authentication via SMS or email. We log all login attempts and alert you if your account is accessed from a new device or location.

Data Retention

We keep your account records, transaction history and dispute logs for at least three years after closure. After that period, personal data is deleted unless local law requires longer retention. You can request a copy of your data at any time.

Changes to Terms

If we update these terms, we notify you via email and ask you to confirm before your next login. Major changes give you 30 days' notice. Continuing to play after the notice period means you've accepted the update.

Request Changes

You can request corrections to your personal data, request account closure, or ask us to stop using your information for marketing. Submit requests via live chat or email; we respond within 7 business days and confirm the change in writing.

Questions About mpo500 link Terms & Conditions

Minor breaches — like unusual betting patterns — trigger a review and may pause your account temporarily while we verify activity. Serious violations, such as using someone else's identity or attempting fraud, result in permanent closure and forfeiture of funds. We notify you of any action and give you a chance to respond before a final decision.

Yes. You can request account closure via Settings > Account Management or by contacting support. Pending withdrawals are processed first; remaining balance is returned to your payment method within 5 business days. Closed accounts cannot be reopened; you'd need to create a new account if you want to play again.

Withdrawals are verified within 24 hours of your request. Once approved, funds return to your DANA, OVO, GoPay or bank account within 1-3 minutes. Large withdrawals (above Rp10 million) may undergo additional security checks, extending the timeline to 48 hours.

Report disputes to live chat or email with your transaction ID and details. Our team investigates within 3 business days. If unresolved at that level, escalation depends on local law and where your account was opened. We provide a formal written response with findings and next steps.

We collect your name, date of birth, phone number, email and residential address to verify your identity and comply with local regulations. You also provide bank or e-wallet details to enable deposits and withdrawals. All data is encrypted and stored securely; we never share it without your consent except with payment processors.

No. One account per person is our policy. Multiple accounts are closed immediately and funds are held pending investigation. We use identity verification and device tracking to detect duplicates. If you need to update your account details, contact support to modify your existing account instead.

Yes. Minimum bet amounts vary by game; slots may start at Rp1,000 while live tables minimum at Rp10,000. Maximum bet limits are set per table or game and displayed in-lobby. Limits depend on local law and your account history. You can request higher limits by contacting support; approval depends on verification and account standing.

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